Business Analyst

Full-time
Business Analyst
IT Department
KOWLOON

Job Responsibilities:

  • Manage or undertake project tasks from business requirements, feasibility study, project planning, UAT management and project implementation;
  • Engaging on business analysis such as business requirement document, technical specification document, UAT plan, UI flow and Wireframe etc;
  • Understand and review of user group operations workflows, advise and plan business analysis activities;
  • Assist users in performing user acceptance test (UAT), and coordinate pre-production and roll-out activities;
  • Assist in identifying business needs and defining project scope and approaches;
  • Perform any ad-hoc tasks as assigned by superior;
  • Assist to prepare and update project documentation;
  • Assist to monitor risks and timeline for multi projects;
  • Perform any ad-hoc tasks as assigned by superior;
  • Participate in projects/tasks as assigned in Agency and Division levels.

Requirements:

  • Degree or above in Computer Science / Information Technology / Business Administration or any related discipline;
  • Minimum 3 years’ relevant experience, preferable in NGO industry;
  • Manage projects related to CRM system, casework system, automation tools and workflow system;
  • Proven experience of multi-vendor environment and cross functional teams;
  • Priority given to experience in BI tool suits, such as Power BI;
  • Experience in Project Management / Process Analysis / Business Flow Design & Reengineering is required;
  • Experience in complex and interdependent projects as well as continuous improvement methodologies, techniques, tools and controls;
  • Customer-oriented, good analytical, presentation, communication and problem solving;
  • Proactive, independent, multi-tasked and able to meet tight deadline;
  • Good command of spoken and written English and Chinese.

Interested parties may send CV with current and expected remuneration with reference number to HR/Administration Department by email to recruit@yang.org.hk or by clicking Apply Now for consideration.

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