Business Analyst
Job Responsibilities:
- Manage or undertake project tasks from business requirements, feasibility study, project planning, UAT management and project implementation;
- Engaging on business analysis such as business requirement document, technical specification document, UAT plan, UI flow and Wireframe etc;
- Understand and review of user group operations workflows, advise and plan business analysis activities;
- Assist users in performing user acceptance test (UAT), and coordinate pre-production and roll-out activities;
- Assist in identifying business needs and defining project scope and approaches;
- Perform any ad-hoc tasks as assigned by superior;
- Assist to prepare and update project documentation;
- Assist to monitor risks and timeline for multi projects;
- Perform any ad-hoc tasks as assigned by superior;
- Participate in projects/tasks as assigned in Agency and Division levels.
Requirements:
- Degree or above in Computer Science / Information Technology / Business Administration or any related discipline;
- Minimum 3 years’ relevant experience, preferable in NGO industry;
- Manage projects related to CRM system, casework system, automation tools and workflow system;
- Proven experience of multi-vendor environment and cross functional teams;
- Priority given to experience in BI tool suits, such as Power BI;
- Experience in Project Management / Process Analysis / Business Flow Design & Reengineering is required;
- Experience in complex and interdependent projects as well as continuous improvement methodologies, techniques, tools and controls;
- Customer-oriented, good analytical, presentation, communication and problem solving;
- Proactive, independent, multi-tasked and able to meet tight deadline;
- Good command of spoken and written English and Chinese.
Interested parties may send CV with current and expected remuneration with reference number to HR/Administration Department by email to recruit@yang.org.hk or by clicking Apply Now for consideration.