Service Objectives

Our service objective is to enable elderly citizens with different health conditions who are living in the community to have the choice of quality living through our customized home care and daytime nursing care services.

Service Contents

Home Care/Housekeeping Service

  • Personal Care
  • Home Cleaning
  • Escort/Accompanying for Medical Consultation
  • Home Visits & Supervision Service
  • Shopping/Delivery
  • Meal Delivery
  • Rehabilitative Exercise
  • Rehabilitation Exercise
  • Car transport/Arranging for rehab-bus transport
  • Nursing/Occupational Therapy/Physiotherapy
  • Supervising medication schedule and basic health conditions
  • Assessment and Improvement of Home Environment

Daycare Service

  • Transport Service to and from Daycare
  • Basic Nursing Care
  • Management of Medication
  • Provision of Nutritious Meals
  • Occupational Therapy/Physiotherapy
  • Cognitive Training
  • Rehabilitative Exercises
  • Caring for houseplants/Music Therapy
  • Social & Interest Groups
  • Education on Self-Management of Medical Conditions

Free Services

  • Professional Assessment and Designing Individual Nursing Care Plan
  • Dental Check-up (Once a year)
  • Help purchase/loan of rehabilitation equipment
  • Visits by volunteers

 

** Our agency’s Integrated Home Care Services in the Wong Tai Sin and Sham Shui Po locations have participated in the Pilot Scheme on Community Care Service Voucher for the Elderly (CCSV) and can accept service users from the following districts:

  1. Kowloon West – Tsim Sha Tsui, Kowloon City, Sham Shui Po (Note: Our unit also accepts cross-boundary service users);
  2. Kowloon (East) – Wong Tai Sin (Note: Our unit also accepts cross-boundary service users).

 

Professional Nursing Care and Rehabilitation Plan

Special Characteristics:

Based on the needs of each service user, we will arrange a home visit and professional assessment by members of our nurse/physiotherapist/occupational therapist, registered social worker team to design an appropriate nursing care and rehabilitation plan for the servicer user.

A Customized Professional Nursing Care and Rehabilitation Plan could include: 

* Rehabilitation Program for Stroke Patients;
* Care for patients suffering from Diabetes, including Nutrition and Skin Care;
* Cognitive Training for patients suffering from Dementia;
* Rehabilitation Support Plan for patients upon being discharged from hospital;
* Pain/Cancer Management Plan;
* Home Safety Improvement Plan

Service Target

The elderly who are living in the community

Application of Services

Call our Service Centre to apply and provide applicant’s information over the phone, or drop by our Centre to complete an Application Form.

Upon receipt of the completed Application Form, a home visit by our Case Manager will be made to find out more about the service needs of the applicant, and will then proceed to work on a customized care plan.

Withdrawal of Services

Withdrawal can be made in person at our Service Centre, or by phone to speak with our staff member on duty or to our Social Worker who is responsible for handling the service withdrawal process.

Fee

Payments are to be made three working days before commencement of service. Monthly Payments for services can include from $500 to $2500 worth in voucher payments every month (based on the standard established by the Social Welfare Department).

 

Daycare Service: A Surcharge will apply for service hours beyond the regular working hours of 8:00 a.m. – 6:00 p.m.

Home Care Service: A Surcharge will apply for service hours beyond the regular working hours of 9:00 a.m. – 6:00 p.m.

Opening Hours

 

Service Hours for Home Care and Daycare Services:

Home Care Service: 6:00 a.m. – 10:00 p.m. (Minimum for a service session = 2 hours)
Daycare Service: Mondays – Saturdays, 8:00 a.m. – 8:00 p.m. (Half Day/Full Day)

Contact Us

Kowloon West

Tel: 2251 0890
Fax: 2770 2730
Address:  3/F, Ancillary Facilities Block, Shek Kip Mei Estate Phase 2, 100 Woh Chai Street, Sham Shui Po, Kowloon
Email: wkccs@yang.org.hk

Kowloon East
Tel: 2326 1331
Fax: 2329 6758
Address: G/F, Rm 106-115 Kam Hon House, Choi Hung Estate, Kowloon
Email: ekccs@yang.org.hk